Enterprise Automation: Everything You Need to Know in 2023

Enterprise Automation: Everything You Need to Know in 2023

(Last Updated On: September 12, 2023)

Efficiency and adaptability are two essential factors that help you run a successful business. For these reasons, many businesses today are adapting the enterprise automation strategy. 

But what does it exactly mean? How does it differ from other automation solutions?

What is Enterprise Automation?

Enterprise Automation is the application of digital tools and solutions to reduce manual efforts, enhance efficiency, and optimize a wide range of business processes.  From the back office to customer-facing functions, enterprise automation touches every facet of an organization.

4 Types of Enterprise Automation

Enterprise Automation isn’t a one-size-fits-all solution. It encompasses several distinct types, each tailored to specific needs:

1. Basic Automation:

Basic automation involves automating the routine, repetitive tasks—using simple scripts or rules. It’s the starting point for many organizations looking to dip their toes into automation.

2. Business Process Automation (BPA)

Business Process Automation takes automation a step further, focusing on automating entire business processes, end-to-end. It aims to streamline workflows, eliminate bottlenecks, and enhance productivity.

3. Integration Automation:

Integration Automation is all about seamlessly connecting disparate systems and applications, ensuring data flows smoothly between them.

4. Robotic Process Automation (RPA):

Robotic Process Automation (RPA) is like having a digital workforce. It involves using software robots to mimic human actions in interacting with digital systems. It’s highly versatile and can automate a wide array of tasks.

Difference between Enterprise Automation and RPA

Enterprise Automation is the larger umbrella term, whereas RPA is a specialized technique, centered around task automation through software robots.

  • Enterprise Automation encompasses a wide range of automation solutions, including Basic Automation, Business Process Automation (BPA), Integration Automation, and Robotic Process Automation (RPA).
  • Whereas, Robotic Process Automation (RPA) focuses on automating repetitive, rule-based tasks using software robots. These robots mimic human actions when interacting with digital systems, performing tasks efficiently and with minimal errors.

Benefits of Enterprise Automation in Your Business

Enterprise Automation can significantly benefit the efficiency and competitiveness of your business. Go through the points below:

  1. Streamlining your Processes

    Efficiency Gains: Manual, time-consuming tasks are eliminated, human errors are reduced and processes are speed up.
    Consistency: Tasks are executed consistently, maintaining quality standards.
    Cost Savings: By reducing the need for manual labor, you can lower operational costs.

  2. Increasing Employee Productivity

    Reducing Burnout: Less repetitive work can lead to improved job satisfaction and reduced employee burnout.
    Time for Value-added Work: Employees are freed from repetitive tasks, allowing them to focus on higher-value, creative, and strategic work.

  3. Improving Customer Experience

    Consistency: Customers receive consistent service quality, regardless of the time of day.
    Personalization: Automation helps in collecting and analyzing customer data to provide personalized interactions and tailored solutions.
    Faster Responses: Automated customer service processes lead to quicker response times and improved customer satisfaction.

  4. Improving Decision Making

    Real-time Information: Real-time monitoring and reporting is enabled, allowing for proactive decision-making.
    Data Analysis: Automation tools can process vast amounts of data quickly, providing insights for data-driven decision-making.

Examples of Enterprise Automation

Professional Services Automation (PSA)

In professional services firms such as consulting or law, PSA is a software that automates tasks like project management, resource allocation, time tracking, and billing. 

This streamlines project workflows, ensures accurate billing, and enhances project delivery efficiency.

Customer Relationship Management (CRM)

CRM is a software that automate customer interactions, sales processes, and marketing campaigns. 

They help organizations manage customer data, track interactions, and provide insights for personalized engagement, ultimately improving customer relationships and sales.

Enterprise Resource Planning (ERP)

ERP is a software that automates various business processes, including finance, HR, inventory management, and supply chain operations. 

It integrates these functions into a single system, enhancing data visibility and coordination across the organization.

Data Extraction

Automated data extraction tools collect information from various sources such as websites, documents, or databases. 

This eliminates the need for manual data entry, saving time and reducing errors in data capture.

Data Migration

Data migration automation extracts data from the old system, transforms it as needed, and loads it into the new system, minimizing downtime and data loss.

How to Build an Enterprise Automation Strategy for Your Business?

Building a successful Enterprise Automation strategy involves several key steps. 

Start by assessing your organization’s readiness and securing buy-in from leadership. Define clear objectives, Audit existing processes, Prioritize processes, Research reputable vendors, select the right solutions, and, crucially, invest in change management.

Here’s a step-by-step guide to build an enterprise strategy:

Step 1: Assess Readiness

  • Evaluate Current State: Determine your organization’s readiness for automation. Assess existing technologies, infrastructure, and workforce skills.
  • Leadership Buy-In: Ensure that key stakeholders are on board with the automation initiative.

Step 2: Determine your Business goals

  • Define Objectives: Clearly state what you aim to achieve with automation. Whether it’s cost reduction, efficiency improvements, or enhanced customer experience, your goals should guide your strategy.

Step 3: Identify Processes to Automate

  • Process Mapping: Document your existing processes in detail to identify areas that can benefit from automation.
  • Bottleneck Identification: Highlight bottlenecks, manual tasks, and areas prone to errors that automation can address.

Step 4: Prioritize processes

  • Critical vs. Non-Critical: Identify which processes are critical to your business’s success and prioritize them for automation.
  • Quick Wins: Consider starting with processes that can deliver immediate benefits to gain momentum.

Step 5: Find Vendors

  • Research Solutions: Explore automation software and solutions available in the market that align with your needs.
  • Vendor Selection: Choose reputable vendors with a track record of successful implementations and good customer support

Step 6: Change Management

  • Training and Skill Development: Invest in training your workforce to adapt to the new automated processes.
  • Communication: Communicate the automation strategy clearly to employees and involve them in the transition.
  • Feedback Mechanisms: Establish feedback channels to address concerns and gather insights for improvement.

Conclusion: Interested in Automating Your Workflow?

The journey to successful automation starts with a well-thought-out strategy that considers your organization’s readiness, goals, and existing processes. 

KlearStack is an automated document processing solution that can help transform your business’ operations and accelerate enterprise automation. Whether it’s invoice processing, contract management, or any document-related task, KlearStack can revolutionize your document-centric processes, improve efficiency, and enhance the overall effectiveness of your organization.

So, if you’re intrigued by the potential of Enterprise Automation to transform your business, now is the time to explore, plan, and embark on this journey toward a more efficient and competitive future.Check out KlearStack’s free trial version today!

FAQs on Enterprise Automation

What do you mean by enterprise automation?

Enterprise Automation is the systematic integration of technology to streamline and optimize a wide range of business processes. It’s the application of digital tools and solutions to reduce manual efforts, enhance efficiency, and drive growth. 

What is an enterprise automation platform?

An enterprise automation platform is a comprehensive software solution designed to facilitate and manage automation across multiple business functions within a large organization. These platforms typically offer a suite of tools and capabilities to automate various tasks, processes, and workflows. 

What is an example of enterprise level automation?

An example of enterprise-level automation is the implementation of an Enterprise Resource Planning (ERP) system. ERP software automates and integrates various core business processes, including finance, HR, inventory management, and supply chain operations, across an entire organization. This enables real-time data visibility, improved decision-making, and enhanced overall efficiency.

What is the difference between RPA and Enterprise Automation?

The key difference is that RPA (Robotic Process Automation) is a subset of Enterprise Automation, focusing on automating specific tasks using software robots, while Enterprise Automation encompasses a broader array of automation solutions across an organization.

What is an example of enterprise level automation?

An example of enterprise level automation is the implementation of an end-to-end Customer Relationship Management (CRM) system to automate sales, marketing, and customer service processes across an entire organization.

Why enterprise automation?

Enterprise automation enhances efficiency, reduces errors, lowers operational costs, and allows businesses to stay competitive in a fast-paced digital world.

What is the enterprise level of automation?

The enterprise level of automation involves the integration of automated processes across an entire organization, optimizing operations, and improving overall productivity and decision-making.

Ashutosh Saitwal
Ashutosh Saitwal

Ashutosh is the founder and director of the award winning KlearStack AI platform. You can catch him speaking at NASSCOM events around the world where he speaks and is an evangelist for RPA, AI, Machine Learning and Intelligent Document Processing.